International Policy
Mini Matchers takes the privacy of its customers very seriously and will take all measures to protect your personal information.
Whether you register with us or use the site anonymously, the information we collect centers around your name, address, contact number(s), email ID, payment preferences, credit/debit card numbers, bank account details, etc. This information will only be used, at the minimum, for the following purposes:
- To fill, process and ship your orders
- Contacting you for customer service and support
- Informing you of promotional offers
- Improving your browsing experience of the Mini Matchers website
No information will be revealed to any third-party entities for any purposes and your information will solely be used by Mini Matchers.
Please note that we do use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience. Most browsers generally accept cookies automatically, and you may change this setting if you wish to. You will still be able to access most of our website’s functionality, including the ability to make purchases.
Registered users (who are using cookie-enabled web browsers) will be automatically signed in when they visit our website. Please note that users will be prompted to sign in again after 14 days, when the cookie expires.
By browsing our website, you agree to abide by all our policies, which may be subject to change any time.
Exchange/ refunds policy:Mini Matchers does not offer any exchange or refunds for international online orders. And so, we try to do our very best to provide you with as much information as possible to ensure that you are fully comfortable when placing your order. In case of any concerns or questions, please contact our Customer Care.
Mini Matchers will not be held responsible or accountable for any taxes, duties, tariffs assessed by the customs office in customers' respective country. These charges are separate from your shipping charge, and we have no control over it.
Need help?
Frequently Asked Questions
Order
Any product bought from Mini Matchers online store can be exchanged from the Online Store ONLY, provided it is unused and still has the label and tag in their original state (We do not offer exchanges unless we deliver the incorrect order or the product is faulty). This policy is applicable to local orders only.
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Yes, a flat shipping charge of PKR 199 apply on all orders.